Shipping & Delivery

Orders usually ship within 1–2 business days of payment with tracking provided via email once dispatched. Shipping cost is calculated at checkout; free shipping on orders over $X. We ship via USPS, UPS, FEDEX, DHL and Others.

  • Customers receive a tracking link once the order ships.
  • Allowed if the order hasn’t shipped yet; it may require verifying details.

Shipping Options:

  • Domestic: USPS, UPS, FEDEX, DHL (with standard and expedited options).
  • International: Available with variable transit times (e.g. 4–22 days).

Shipping Costs & Free Shipping Thresholds:

We offer free shipping over a certain time period and when purchasing products at sales.

Generally, shipping costs are calculated at checkout based on weight and destination.

Lost or Damaged Shipments:

  • Customers are advised to contact support; claims are handled once the courier confirms issues.

Return Lost or Damage Shipments

  • Products must be in their original, unused condition with tags.
  • Register your return online to receive a prepaid return label (free for exchanges or return shipping).
  • For defective items, submit a claim with photos to receive an exchange, or refund.

International Duties & Taxes:

Customers are typically responsible for duties/taxes and shipping costs; we may offer prepaid options or guidance for specific shipping methods.

Address Change

Address changes may be possible before shipment; please contact support promptly.