Shipping & Delivery
Orders usually ship within 1–2 business days of payment with tracking provided via email once dispatched. Shipping cost is calculated at checkout; free shipping on orders over $X. We ship via USPS, UPS, FEDEX, DHL and Others.
- Customers receive a tracking link once the order ships.
- Allowed if the order hasn’t shipped yet; it may require verifying details.
Shipping Options:
- Domestic: USPS, UPS, FEDEX, DHL (with standard and expedited options).
- International: Available with variable transit times (e.g. 4–22 days).
Shipping Costs & Free Shipping Thresholds:
We offer free shipping over a certain time period and when purchasing products at sales.
Generally, shipping costs are calculated at checkout based on weight and destination.
Lost or Damaged Shipments:
- Customers are advised to contact support; claims are handled once the courier confirms issues.
Return Lost or Damage Shipments
- Products must be in their original, unused condition with tags.
- Register your return online to receive a prepaid return label (free for exchanges or return shipping).
- For defective items, submit a claim with photos to receive an exchange, or refund.
International Duties & Taxes:
Customers are typically responsible for duties/taxes and shipping costs; we may offer prepaid options or guidance for specific shipping methods.
Address Change
Address changes may be possible before shipment; please contact support promptly.
